Privacy Policy

Last modified: June 18, 2026

1. Introduction

Cortina Dermatology Group P.A. (“Cortina,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit or use our website located at www.cortinaderm.com, purchase products through our website, communicate with us electronically, or interact with our online content, advertising, and related website functionality. We refer to these website-based services and features as our “Digital Services.”

This Privacy Policy applies to information we collect:

• through our Digital Services;
• through email, text, forms, online scheduling links, and other electronic communications between you and Cortina;
• when you purchase skincare products or other products through our website;
• when you interact with our advertising or content on third-party websites or services that link to this Privacy Policy.

This Privacy Policy does not apply to information collected offline, through any website or service operated by a third party, or through third-party services that may be linked from our website, such as appointment scheduling platforms, patient portals, payment processors, social media platforms, analytics providers, or advertising networks. Those third parties may have their own privacy policies and practices.

Please read this Privacy Policy carefully. By accessing or using our Digital Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, you should not use our Digital Services.

2. Children and Minors

Our Digital Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian consent. Minors should use our Digital Services only with the involvement of a parent or legal guardian.

If you believe we may have collected information from a child in a manner that does not comply with applicable law, please contact us at info@cortinaderm.com.

3. Information We Collect

We may collect several types of information from and about users of our Digital Services, including:

• information by which you may be personally identified, such as your name, mailing address, email address, telephone number, and other identifiers;
• information you provide when filling out forms, requesting information, scheduling appointments through linked scheduling tools, contacting us, purchasing products, or otherwise interacting with our Digital Services;
• transaction information related to product purchases, order fulfillment, payment processing, returns, and customer service;
• technical information such as IP address, browser type, device type, operating system, referring pages, pages visited, date and time of visit, clickstream data, and other usage information;
• information collected through cookies, pixels, web beacons, analytics tools, advertising technologies, and similar technologies.

We may collect this information directly from you, automatically as you navigate our Digital Services, and from third parties such as service providers, advertising partners, analytics providers, ecommerce platforms, and business partners.

4. Information You Provide to Us

The information we collect on or through our Digital Services may include:

• information you provide by filling in forms on our website;
• information you provide when requesting an appointment, purchasing products, contacting us, subscribing to communications, or requesting additional information;
• records and copies of your correspondence with us, including email addresses and message contents;
• details of transactions you carry out through our Digital Services and the fulfillment of your orders;
• payment-related information submitted in connection with purchases, which may be processed by third-party payment processors.

Please do not submit sensitive medical information through general website forms unless specifically directed to do so through a secure patient communication method. If you are experiencing a medical emergency, call 911 or seek emergency medical care.

5. Information Collected Automatically

As you navigate through and interact with our Digital Services, we and our service providers may use automatic data collection technologies to collect information about your device, browsing actions, and patterns, including:

• details of visits to our website, including traffic data, referring and exit pages, logs, date and time of access, pages viewed, links clicked, and other usage data;
• information about your computer, mobile device, internet connection, IP address, operating system, browser type, and device identifiers;
• general location information inferred from IP address or device settings;
• information collected through cookies, pixels, tags, web beacons, session replay tools, analytics tools, and similar technologies.

We may use this information to help us improve our Digital Services, understand visitor behavior, measure website performance, personalize content, support advertising and marketing efforts, detect security incidents, prevent fraud, and maintain the functionality and security of our website.

6. Cookies, Analytics, and Advertising Technologies

Our Digital Services may use cookies and similar technologies. A cookie is a small file placed on your device that allows a website to recognize your browser or store certain information. You may be able to refuse cookies through your browser or device settings, but disabling cookies may affect the functionality of our Digital Services.

We may use analytics and advertising tools, including Google Analytics, Google Ads, and other advertising or measurement technologies, to understand website usage, measure marketing performance, improve our Digital Services, and deliver or measure advertising. These tools may collect information about your visits to our website and other websites over time.

Some advertising and analytics technologies may be considered “targeted advertising,” “sharing,” or similar activity under certain privacy laws. Where required by applicable law, we will provide available choices to opt out of such activity.

7. How We Use Your Information

We may use information that we collect about you or that you provide to us, including personal information, to:

• provide, operate, maintain, and improve our Digital Services;
• provide products, services, information, and customer support that you request from us;
• process, fulfill, support, and administer product orders and transactions;
• respond to inquiries, appointment requests, contact forms, and other communications;
• send administrative messages, service notices, updates, and other communications related to your use of our Digital Services;
• send marketing communications, newsletters, offers, or information that may be of interest to you, where permitted by law;
• personalize website content and user experience;
• measure and improve advertising, marketing, and website performance;
• detect, investigate, and prevent security incidents, fraud, spam, abuse, and other harmful or unlawful activity;
• maintain the safety, security, and integrity of our Digital Services, databases, technology assets, and business;
• comply with legal obligations, enforce our rights, and protect our legal interests;
• carry out any other purpose disclosed to you when you provide the information or for which you provide consent.

8. Disclosure of Your Information

We do not disclose personal information except as described in this Privacy Policy or as permitted by law. We may disclose personal information that we collect or that you provide:

• to affiliates, contractors, vendors, service providers, and other third parties that support our business, including website hosting, ecommerce, order fulfillment, appointment scheduling, payment processing, marketing, analytics, IT support, and customer service providers;
• to third-party analytics, cookie, tracking technology, and advertising providers that help us measure website performance and marketing effectiveness;
• to fulfill the purpose for which you provide the information;
• to comply with court orders, legal process, laws, regulations, government requests, law enforcement requests, or regulatory requirements;
• to enforce our agreements, terms, billing rights, and other legal rights;
• if we believe disclosure is necessary or appropriate to protect the rights, property, safety, or security of Cortina, our patients, customers, website users, staff, or others;
• in connection with a merger, acquisition, restructuring, sale, transfer, financing, or other transaction involving all or part of our business or assets;
• with your consent or at your direction.

We may disclose aggregated, de-identified, or non-identifying information without restriction.

9. Product Purchases and Third-Party Services

Our website may allow you to purchase skincare products or other products. Product purchases may be processed through third-party ecommerce, payment, shipping, and fulfillment providers. These providers may collect and process information needed to complete your transaction, such as payment information, shipping address, billing address, and order details.

Our website may also link to appointment scheduling tools, patient portals, payment tools, social media platforms, maps, and other third-party services. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party service you use.

10. Marketing Communications

We may use your contact information to send you information about Cortina, services, skincare products, events, promotions, educational content, or other communications that may be of interest to you. You may opt out of marketing emails by clicking the unsubscribe link included in those emails or by contacting us at info@cortinaderm.com.

Please note that opting out of marketing communications does not prevent us from sending non-marketing communications, such as transaction confirmations, appointment-related messages, product order updates, account notices, or legally required notices.

11. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information, which may include the right to:

• request access to personal information we maintain about you;
• request correction of inaccurate personal information;
• request deletion of certain personal information;
• request a copy of certain personal information in a portable format;
• opt out of certain targeted advertising, sale, sharing, or profiling activities, where applicable;
• appeal certain decisions we make regarding privacy rights requests, where required by law.

To exercise a privacy right, contact us at info@cortinaderm.com. We may need to verify your identity before processing a request. We may deny or limit requests where permitted or required by law, including where a request conflicts with legal obligations, healthcare recordkeeping requirements, security needs, or other rights.

These website privacy rights are separate from rights you may have with respect to protected health information under HIPAA and Cortina’s Notice of Privacy Practices.

12. Tracking Preferences and Global Privacy Controls

Some browsers and browser extensions allow you to send signals such as “Do Not Track” or Global Privacy Control. There is not a single accepted standard for all such signals. Where required by applicable law and technically feasible, we will treat recognized opt-out preference signals as a request to opt out of applicable targeted advertising, sale, or sharing activities for that browser or device.

You may also adjust cookie and tracking preferences through your browser, device, or available website privacy tools. Because these settings may be browser- or device-specific, you may need to update your preferences on each browser or device you use.

13. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the security of information transmitted to or through our Digital Services. Any transmission of information is at your own risk.

14. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, support business operations, and maintain appropriate records. Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

Medical records and protected health information may be retained according to healthcare laws, professional obligations, and Cortina’s record retention practices.

15. Third-Party Websites

Our Digital Services may contain links to websites, platforms, and services not owned or controlled by Cortina. We are not responsible for the content, security, or privacy practices of those third parties. If you access a third-party website or service through our Digital Services, you should review that third party’s privacy policy and terms.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on this page and update the “Last modified” date above. Your continued use of our Digital Services after we post changes means you accept the updated Privacy Policy.

17. Contact Information

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our privacy practices, you may contact us at:

Cortina Dermatology Group P.A.
4515 Harding Pike, Suite 310
Nashville, TN 37205
Email: info@cortinaderm.com
Phone: 615.819.1414